Terms & Conditions
Welcome to SpiderInk Designs. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website, you accept these terms and conditions in full. Do not continue to use SpiderInk Designs' website if you do not accept all of the terms and conditions stated on this page.
General Information
SpiderInk Designs LLC is a business located in Utah, specializing in the creation and sale of custom-designed merchandise, including but not limited to t-shirts, mugs, game mats, and other related items. All our products are processed and shipped by our partner, Printify, or other third-party printers.
Product Information
All products displayed on this website are designed by SpiderInk Designs LLC. Products are made to order; therefore, please allow time for production and shipping. We strive to display our products as accurately as possible. However, the final product may vary slightly in color and design due to different screen displays and manufacturing processes.
Ordering
When placing an order, you agree to provide current, complete, and accurate purchase and account information. SpiderInk Designs LLC reserves the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order at our discretion.
Shipping and Delivery
All orders are processed by third-party printing services and shipped directly to the customer. Shipping times may vary depending on the destination and shipping method selected at checkout. SpiderInk Designs LLC is not responsible for any shipping delays caused by third parties, including the shipping carrier.
Cancellations
We understand that plans can change, but please note that cancellations may not be possible once an item is in production. Since all items are made to order, we cannot guarantee cancellations. If you need to cancel, please contact us immediately and include "Urgent" in the subject line of your email, as orders may be approved for production as early as the end of the business day. Additionally, no returns or refunds will be given on personalized orders unless the item is defective. If you receive a defective item, send us a picture, and we’ll do our best to replace it as quickly as possible.
Returns and Refunds
As products are made to order, returns are only accepted for defective or damaged items. If you receive a defective or damaged item, please contact us within 14 days of receiving your order to arrange a return or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
Intellectual Property Rights
All content, designs, and branding associated with SpiderInk Designs™ are the exclusive property of SpiderInk Designs LLC and are protected by copyright, trademark, and other intellectual property laws. This includes, but is not limited to, the following brand names and artworks:
Brand Names: SpiderInk Designs™, Darkwood Fable™, Darkwood Fable Brand Tees™, D20 What Did You Roll™, What did YOU roll™, Gloomy Girls™, Gloomy Girls Brand Tees™, Raven’s Rook™, Raven’s Rook Gallery™.
Fine Art Prints: All art prints are created by the artists, protected by copyright, and licensed exclusively to SpiderInk Designs LLC.
Use of Our Products and Designs: Purchases from SpiderInk Designs LLC are for personal use only. Customers may not reproduce, redistribute, or use any of our designs or products for commercial purposes without prior written consent from SpiderInk Designs LLC.
Prohibited Actions: Unauthorized reproduction, copying, distribution, or modification of any content or products featuring our designs is strictly prohibited. This includes using any of our artwork or designs for resale, commercial use, or public display without permission.
Limited License: SpiderInk Designs LLC grants a limited, non-exclusive, non-transferable license to access and use the website and purchased products for personal and non-commercial purposes. This license does not allow for the reproduction, distribution, or modification of our designs.
Trademark and Copyright Protection: SpiderInk Designs LLC asserts trademark rights over the brand names listed above and reserves all rights to enforce these trademarks. Additionally, all art prints and designs are protected by copyright, ensuring that our creative works remain the sole property of SpiderInk Designs LLC and its creators.
Intellectual Property Violations: SpiderInk Designs LLC takes the protection of our intellectual property very seriously. Any unauthorized use of our designs, brand names, or products may result in legal action. If you believe that any of our intellectual property has been used inappropriately or without permission, please contact us immediately.
Limitation of Liability: SpiderInk Designs LLC is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or products. We do not guarantee that our website will be available at all times or free from errors.
Privacy Policy: We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more information on how we collect, use, and protect your data.
Changes to Terms and Conditions: SpiderInk Designs LLC reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms and conditions.
Contact Information: If you have any questions or concerns about these terms and conditions, please contact us at SpiderInk Designs LLC.
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